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Updating Firmware

Your XIM MATRIX is frequently being updated with new features and fixes. Even a new XIM MATRIX may have firmware that is out of date. Here you will learn how to upgrade your XIM MATRIX firmware.

Computer System Requirements

You will need access to a PC running Windows or a Mac. Your XIM MATRIX is upgraded over USB.

Warning

You will be required at times to upgrade your XIM MATRIX in order to ensure its uninterrupted use.

Important

Running the XIM MATRIX flash upgrade tools requires the following OS versions: Windows 10/11 x64 or macOS 10.13 or higher.

Flash Tool Download

Navigate to xim.tech/downloads, select XIM MATRIX and you’ll be directed to our community forum where all our firmware releases are stored. On the forum you will see posts like this:

Here we have links for both XIM MATRIX Manager (which is used to configure your MATRIX), and the XIM MATRIX Firmware Flash Tool. You will want to click on the firmware tool link.

Also notice the date code listed here:

The code is arranged by year, month, and day. Follow the instructions in the post to download the tool for your platform.

Run The Firmware Flash Tool

Connect To Your Computer

  • Start with your XIM MATRIX unplugged
  • Next press and hold the button on your XIM MATRIX.
  • While continuing to hold the button, plug in your XIM MATRIX into your PC or Mac.

Your XIM MATRIX will now display blue meaning it's in firmware programming mode.

Back Up Your XIM MATRIX

It is always recommended to back up your XIM MATRIX before updating it.

Flash Your XIM MATRIX

Press the Update Firmware button to update your XIM MATRIX.

As your XIM MATRIX is updating, it will display yellow. The flash tool will display update progress as well.

Upon completion your XIM MATRIX will restart and complete the flash process. Finally it will display the normal rainbow startup sequence. Your XIM MATRIX is now updated.