Support

Before seeking out Technical Support, please be sure to go through the troubleshooting steps which cover a majority of issues experienced.

Troubleshooting

For issues using XIM MATRIX or XIM MATRIX Manager on your console or PC:

• Xbox
• PlayStation 5
• PlayStation 4
• PC

For issues with using devices with your XIM MATRIX:

• Mice

Technical Support

All technical support for XIM products is conducted through our Support Forum which is staffed with experts ready to help you get your XIM up and running quickly if you run into issues.