Warning Lights

Your XIM MATRIX's light is used to let you know about it's current state of operation which is covered throughout the rest of this guide. But sometimes you may run into light sequences that you've never seen before. This is what they mean:

Timing Error

Rapid purple blinking: If your XIM MATRIX is blinking like this at seemingly random times, it means there are timing errors detected that may result in non-optimal performance.

Note

XIM MATRIX is designed for perfect synchronization between your input devices, the translation and mapping of your input, and communication with your console or PC.

If timing is off (even by just a millisecond) you will be informed.

Check for loose USB connections, faulty cables, hubs, or other hardware.

Authentication Controller Disconnect

Repeated yellow blinking: Your XIM MATRIX has lost communication with your authentication controller.

Check the USB connection to your controller (especially if it happened when picking up your authentication controller). Correct any problems and restart your XIM MATRIX.

Power Fault

Repeated red and yellow blinking: A power fault has been detected.

This means too much power is being drawn by one (or more) of your connected USB devices and your XIM MATRIX shut down its ports to prevent damage to itself.

Make sure all rechargeable devices connected are already fully charged before using with your XIM MATRIX. Peripherals with a lot of LEDs (such a keyboards) can be an issue as well.

Config Corruption

Repeated red, green, and blue blinking at startup: At startup, your XIM MATRIX will notify you if one or more of your Configs are corrupted.

Your Configs can be corrupted if your XIM MATRIX loses power while it is writing itself, or, if you restore a backup of your Configs using an older firmware.

Unfortunately you won't be able to recover your Configs in this case. You will need to factory reset your XIM MATRIX using the flash tool and rebuild them.

Software Failure

Solid white light: If your XIM MATRIX is not responsive and is showing this type of light, it means there was a crash.

This is rare, but, if it does happen, please let us know. Your XIM MATRIX will have information you'll be able to pull for us so we can debug and fix the problem.

Hardware Failure

Repeated yellow, cyan, and purple blinking at startup: At startup, your XIM MATRIX does self-diagnostic hardware checks on itself.

Seeing this means there is a hardware failure. This notification is extremely rare. If you see it, please let us know.